Is there any difference when using a reputation management team in Tromsø compared to having the staff working on this internally? Should you hire experts from a reputation management team in Tromsø or can one just as well use internal resources in the organization to handle reputation management at the house?
The questions above needs to be addressed in a serious way. In the article I will discuss some of the things you should be aware of before deciding whether a reputation management team is needed or whether it is better using internal staff in the organization at the local branch office in Tromsø.
Use of internal staff in Tromsø to manage projects outsourced to the reputation management team
Often, people in the Tromsø-department can have broader knowledge of what is going on locally than what is reasonable to expect from a reputation management team far away or what the people at the headquarters of your company are aware of. However, this does not necessarily mean that it is good use of resources to engage internal human resources locally in relation to the reputation management team. Below I will highlight some of the things that need to be discussed.
The project you think of setting out to a reputation management team can be time consuming and difficult to learn, but it can be well worth the time and resources used
Putting the work out to a reputation management team can certainly pay off, but it is still important that there are available resources that can handle this in a proper way on the part of the firm.
If you already have limited resources, it is unlikely that this type of task will receive sufficient focus and attention from internal staff without adequate resources to handling the reputation management. The reputation management team knows that these things are time-consuming and are knowledge-intensive, so they have dedicated the resources needed to handle the project in a responsible and thorough way.
However, I have always been of the opinion that it is you who know your service and your market best, so if you have the resources needed, it is definitely the best thing to do it yourself. This is something that must be carefully considered before making a decision on how to proceed with reputation management.
Good reputation management tools
There are some things you need to be aware of when using a reputation management team – whether this is handled by local staff in Tromsø, or centrally at the corporate headquarter. Below is a handy checklist of things you need to think about, as well as the best tools you can use for either free or commercial tools where free alternatives are not available or significantly inferior to the commercial ones.
To be on top of things, it is important to know what happens as early as possible. Google Alerts sends you an email every time someone mentions the words and phrases you specify. This can be anything from trademarks that are important to you, people of interest or general words and phrases that are important to your business. You can have alerts for all employees, freelancers you use, your trademarks including websites you run and words and phrases you focus on. All of this gives you a good overview of what is being talked about that matters internally. Google’s notification is free to use and helps you to be early in terms of being on top of what your competitors in Tromsø are doing, potential public relations disasters in the form of negative reviews and much else useful.
Ranks.nl has a bunch of professional SEO tools that I can really recommend. One of the tools I use most is Page Analyzer. With this tool, you can check keyword density on each subpage of your domain to optimize for keywords or phrases. If the reputation management team you are planning to use is at all professional, they probably use the tools available from ranks.nl – or similar tools extensively.
Majestic SEO is the world’s largest link index. Use this tool to find out everything you need to know about links to your own pages and what your competitors locally in Tromsø are doing, or what national and international competitors are up to. Links to your website and subpages are crucial to your search engine rankings, so this is important to keep tabs on.
Need help deciding whether to use a reputation management team or manage the project yourself?
If you need to discuss what a reputation management team should do, or need someone to throw ball with, feel free to contact me. Contact information can be found under the contact menu item at the top of the page. We never charge before agreed from both sides.
Questions or comments?
Ask in the comments section below, or share with me your experiences with the use of a reputation management team compared to keeping things in the organization, whether it is about local searches in Tromsø, or anywhere else.
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