Handling a balanced reputation protection operation can potentially be a lot of fun. It can also be very frustrating.
In this post I will try to give you inspiration with new and fresh approaches to keep the fun going.
Managing a intriguing reputation protection campaign is not always easy when you need to come up with ideas to market your company. When done correctly, a good reputation protection campaign captures the reader’s attention. You need to keep the audiences fascinated by the story, and they will continue to read if done right.
Is there any difference when using a reputation protection specialist in China compared to working with this internally?Should you hire professionals from a reputation protection specialist in China or can one just as well use internal resources at the house to handle reputation protection in the firm?The questions you need to ask yourself needs to be addressed in a thorough way. In this article I will highlight some of the things you should be aware of before deciding whether a reputation protection specialist is needed or whether it is better using internal staff in the company at the local branch office in China.
Use of internal employees in China to manage projects outsourced to the reputation protection specialistOften, people in the China-department can have broader knowledge of what is going on locally than what is reasonable to expect from a reputation protection specialist far away or what the people at the headquarters of your organization are aware of. However, this does not necessarily mean that it is good use of resources to engage internal human resources locally in relation to the reputation protection specialist. Below I will highlight some of the things that need to be discussed.
The project you are thinking of setting out to a reputation protection specialist can be time consuming and difficult to learn, but it can be well worth the time and resources used
Good reputation protection toolsThere are some things you need to be aware of when using a reputation protection specialist – whether this is handled by your department in China, or centrally at the headquarter. Below is a handy checklist of things you need to think about, as well as the best tools you can use for either free or commercial tools where free alternatives are not available or significantly inferior to the commercial ones.
Majestic.comMajestic SEO is the world’s largest link index. Use this tool to find out everything of interest about links to your own pages and what your competitors locally in China are doing, or what national and international competitors are up to. Links to your website and subpages are crucial to your search engine rankings, so this is important to keep tabs on.
Ranks.nlRanks.nl has a bunch of professional SEO tools that I can really recommend. One of the tools I use most is Page Analyzer. With this tool, you can check keyword density on each subpage of your domain to optimize for keywords or phrases. If the reputation protection specialist you are planning to use is at all professional, they probably use the tools available from ranks.nl – or similar tools extensively.
Google AlertsTo be on top of things, it is important to know what happens as early as possible. Google Alerts sends you an email every time someone mentions the words and phrases you specify. This can be anything from trademarks that are important to you, people of interest or general words and phrases that are important to your business. You can have alerts for all employees, freelancers you use, your trademarks including websites you run and words and phrases you focus on. All of this gives you a good overview of what is being talked about that matters internally. Google’s notification is free to use and helps you to be early in terms of being on top of what your competitors in China are doing, potential public relations disasters in the form of negative reviews and much else useful.
Need help deciding whether to use a reputation protection specialist or manage the project yourself?Do you need to discuss what a reputation protection specialist should do? Do you need someone to throw ball with? Feel free to contact me. Contact information can be found in the menu. We never charge before agreed from both sides.
Frequently asked questions
Do you do reputation protection for a business in China?
Yes. My company does. We provide reputation protection services targeting any location. Since everything we do is on internet, location does not matter at all.